Mistakes People Make When Washing Windows

by | Feb 9,2017

Everyone can clean a window. But not everyone can get the job done properly. While it’s great to be able to DIY your house maintenance, sometimes well-meaning homeowners cause more harm than good.

We’ve compiled a list of common mistakes that homeowners make when cleaning their own windows. Some of them are obvious, while others might surprise you.

The most frequent window washing mistakes are:

Cleaning Your Windows on a Sunny Day

This mistake may sound strange, but most window washing professionals mention it. Bright, sunny days are probably when you most feel like getting some outdoor cleaning done. That’s how most of us imagine spring cleaning, right?

But the sun can make window washing harder. Most people lather up one side of the window and then move to the other side before sponging and drying. On a sunny day, the lather will dry quickly, leaving persistent streaks and marks even after you’ve scrubbed and dried your windows.

Window cleaning professionals recommend cleaning on a cloudy day. This weather gives you a little more time before the lather starts to dry. Another alternative is to sponge, and dry one side of the window at a time.

Being Stingy with the Cleaning Fluid

Many homeowners don’t use enough cleaning fluid when they’re washing windows. Too little fluid doesn’t provide an effective clean. Use enough to cover the surface of your window properly. If you’re not sure if you’re using enough, you probably need more fluid.

How often do you clean your windows anyway? Make that washing count.

Using the Wrong Material to Dry Windows

Perhaps the most common type of mistake we discuss with homeowners is what they use to wipe up excess water. Most people use the wrong material when it’s time to dry their windows.

You should only use a soft, fiber cloth on your window glass. We can’t vouch for anything else, nor would a professional use any other material.

Your parents might swear by newspaper or wadded paper to clean glass, but this method isn’t as great as we once thought. Newspaper inks today contain chemicals that hurt your windows in the long term. The papers can also stain the window frame.

Using the Wrong Tools or Using Tools Incorrectly

There are a few basic tools essential to window cleaning. Most professionals only need a bucket, mops or sponges, a squeegee and a scraper.

A window mop or sponge is enough to lather up your windows. A squeegee will get rid of the water. Afterward, you can dry or polish your windows with a dry fiber cloth.

A scraper is only necessary for persistent stains and marks. You need to use this tool carefully, since it’s very easy to damage your windows. Use the scraper in one direction and apply pressure evenly. Keep your hand steady and use controlled movements.

It’s also best to avoid many chemical window solutions. Like newspaper inks, these chemicals can be damaging and shorten the life of your windows. If you’re using a homemade solution, make sure the ingredients are approved by professionals.

Using the Wrong Process

Washing your windows is a simple process, but some people don’t take the time to learn it.

First, apply a window cleaning solution and let set, but not dry.

Next, use a wet mop or sponge to spread the solution evenly across the surface of the window.

If needed, gently use a scraper to remove any persistent dirt stains or marks.

Finish with a squeegee to remove the water and remaining cleaning solution. Cover the entire window with long vertical. Then repeat the process once more, going horizontally.

Dry your window with a soft, fiber cloth.

Not Looking as You Clean

If you’ve cleaned windows on your own before, you’ll know this experience. You’ve just cleaned a window, and everything looks clear as you’re drying the window straight on. But once you step back and look at the window from another angle you notice annoying streaks and smudges.

As you’re cleaning your window, and especially when using the squeegee and drying, you need to get into the habit of looking at the glass from different angles. This can be annoying and challenging at first, but it’s, not professionals get the job done right in one try.

Cleaning Only One side of Your Windows

This last mistake seems silly, but people do this more than you think. Some people only clean the inside of their windows, and then wonder why it still looks dirty. Other people conclude that the outside is exposed to the most dirt, so they focus on that side.

In reality, the inside of your windows is probably dirtier. Researchers found that there are more varieties of bacteria and fungi on household surfaces than there are outside.

People touch and lean on windows, leaving human oils and bacteria brought in from the outdoors, workplaces, and stores. Make sure to give the inside of your windows a thorough cleaning, and include window sills, which easily accumulate dust and cobwebs.

Why It’s a Good Idea to Hire a Professional

washing window mistakes

The most obvious reasons to hire a professional is to save time and energy. Cleaning your windows is not a quick task. Instead of devoting a Saturday to cleaning, think about hiring a professional.

Professionals not only do the job for you but do it much faster. If we’re honest, they can finish the job in half the time it would take you to do it.

You have the ability to do the job safely. What you may not have are the tools and experience. A secure ladder and ladder pads are two tools that keep professional cleaners safe and prevent damage to your windows or home.

Preventative Measures

The biggest reason to hire a professional is for their expertise. They can spot potential hazards that may have gone unnoticed for years. Problems such as wood rot, sashes painted shut, and clogged channels all post a safety risk to you and your family.

Malfunctioning windows can prevent escape in case of a fire or other emergency. A professional can help you identify these risks and if not fix them, then recommend a source who can.

Extend the Life of Your Windows

Windows are an investment. Once you’ve replaced your windows, you don’t want to be going through the process again anytime soon. Just like we get regular checkups at the doctor’s, your windows and house should have a period “checkup” too.

A top notch window cleaner won’t just clean your windows. They’ll examine the frames and sills for any problems. A professional can help you identify situations that can be very damaging in the long-term. Insect infestations are one issue that often goes unnoticed until the problem becomes severe.

If you have a reoccurring problem with your windows, they can often find the source and help you determine a solution. The cause of your window troubles may be something completely unexpected. For example, artillery fungus can release spores and cause spots on windows and house siding.

A professional also knows how to treat the glass itself. They can restore damaged glass and remove old stains, like those resulting from old or dirty aluminum screens.

Professional window cleaning services ensure that your windows are being treated to the best. They check the stability of your windows and frames to prevent long-term issues, saving you money in the long-term, not to mention time and energy right now.

Stay away from these common window washing mistakes and consider hiring a professional to get the job done well.

This is the 2nd time (maybe more?!) that we’ve called Clean and Clear. Very personable and thorough window cleaning company. A four star business!! Also, when I called, DeShaun (excuse me if I don’t remember your name correctly!🤔) was very courteous and arranged the date and time to our liking. Thanks again, Clean and Clear!!
Mary Francis
Mary Francis
17:43 07 Oct 19
Appointment set for tomorrow, 24 hour turn around from request!! Best and quickest reply. If the work is as good as the responsiveness from JIM, I'll be writing another 5 Star review!! Thanks JIM
Patrick Carley
Patrick Carley
13:54 07 Oct 19
This company did a great job cleaning my gutters. Beyond that, they were professional, courteous, timely and charge a fair price.
Mark Jansen
Mark Jansen
18:43 04 Oct 19
Johann and Travis did a very nice job on Power washing my whole 2 story house. It was cold and wet but that did not deter them. I am very pleased with the result. I would recommend this company.
Patrick Finley
Patrick Finley
16:16 04 Oct 19
Quick and easy online scheduling with Jim.
Non W
Non W
04:22 04 Oct 19
Super fast responses and communication from Jim. Can't believe they were able to coordinate scheduling which exactly meets my needs.
Judy Berg
Judy Berg
18:39 03 Oct 19
We haven't experienced the service yet, but wanted to give a shout out to Jim who was GREAT in giving us all the information we needed and answering a ton of follow up questions.
marie damato
marie damato
16:50 03 Oct 19
This company is great — fabulous professional support from Jim and flawless execution. I’m a lifelong customer after two wonderful experiences. Second time around I added window cleaning to my gutter service. Like having Santa come while I’m at work. A real treat.
Lou Claude
Lou Claude
01:05 03 Oct 19
The service people were very nice and polite but the cleaning was not completed up to par. The ledges were filled with dirt specks and residue immediately after the windows had been "cleaned" both inside and out and there were also some large streaks left on the windows. I also was disappointed that the inside sills were still very dirty after completion. When I asked about this, I was told that I should've asked for the toothpick service and that I would've been charged more. I also pointed out a portion of glass that had been missed and was told that it was hard water residue and couldn't be removed. Our home is only 7 months old and we've always had soft water. I cleaned this portion with Windex and it came right off. I am very disappointed with the service provided and with this company as a whole.
Amy R
Amy R
17:34 02 Oct 19
Super easy to schedule! Jim was very kind on the phone and answered all my questions.
Anna Cohn
Anna Cohn
17:12 02 Oct 19
The ease of setting up an appt., and Jim's politeness and professionalism was refreshing. I wasn't expecting such courteous and prompt service over the phone.
Matt Krebs
Matt Krebs
20:26 01 Oct 19
Jim was great helping me to get work done on one of my properties his communication and scheduling was the best !Dawn Rosario Westport Properties
dawn rosario
dawn rosario
14:33 01 Oct 19
Excellent job working with Jim to schedule my cleaning!
Dena M. Sonbol
Dena M. Sonbol
20:19 27 Sep 19
I spoke with Jim. He was very professional and answered my many questions and concerns. I thought customer service was a thing of the past -- not so with this company.
Leslie Swan
Leslie Swan
16:37 27 Sep 19
Jim was very responsive, answered my questions and was reasonably priced.
Michele Ricci
Michele Ricci
14:14 27 Sep 19
JIM was professional over the phone and answered after 2 rings.JIM emailed the quote and scheduled date, as I requested, within 30 minutes.JIM responded that he would see to send the company insurance coverage even though JIM was asked twice to email it and his response was originally that it would follow the confirmed phone quote: In order to call to verify coverage, it would be best to have done before setting to work.I still believe that I will eventually get the paperwork to call on.JIM's company was very, very easy - JIM explained exactly what would be done with this job, no need to be at home to do it, quick email responses, clear communication , convenient, polite, and friendly, in processing the job for cleaning gutters in a 2 story home.
Rhonda Smothers
Rhonda Smothers
23:06 26 Sep 19
Jim as very responsive and helpful when trying to make an appointment that would work best for us. Appreciate his assistance.
Ronda Jorgenson
Ronda Jorgenson
22:10 26 Sep 19
Had greatly service getting scheduled with Jim today had my windows cleaned by Travis and JoHann they did a super job my windows are gleaming
Dorothy Neudahl
Dorothy Neudahl
17:28 26 Sep 19
Jim did a great job!
Jon Day
Jon Day
13:32 26 Sep 19
Cleaned our roof. Did a very nice job. Reasonable fee too.
Robert Adams
Robert Adams
19:52 25 Sep 19
5-stars here! Jim was able to provide me with a quote, which I found to be reasonable and ended up scheduling gutter maintenance in just a few minutes. The gentleman that showed up this morning (less than 24 hours after I inquired) was kind, professional and informative. I would absolutely use Clean and Clear again.
Chelsea Manning Bode
Chelsea Manning Bode
16:43 25 Sep 19
Carl Mitchell
Carl Mitchell
23:29 24 Sep 19
Jim was thorough with the pursuit of a sale. Deserved our business
Miki Byers
Miki Byers
16:33 24 Sep 19
Jim was very helpful scheduling my appointment and explaining the services they offer. Thanks!
Mary Bolles
Mary Bolles
15:30 24 Sep 19
Jim helped schedule a fast, simple, and fair-priced service!
Jesse Starkson
Jesse Starkson
17:30 23 Sep 19
Jim did an excellent job scheduling deck cleaning/sealing services and windows cleaning .
Michael Norton
Michael Norton
17:30 23 Sep 19
Terry did a great job cleaning my windows and screens. This is the second time I’ve used Clean and Clear and I’ll definitely continue to be a repeat customer. I'd also like to add, that scheduling my appointment was quick and easy with Jim. He was very courteous and professional, and answered all of my questions.
Monica Yeager
Monica Yeager
02:43 23 Sep 19
Sam Klyuch
Sam Klyuch
14:39 21 Sep 19
I had an awesome experience with Clean and Clear and will definitely use them again. From quoting to scheduling to the actual window cleaning - great customer service. I have old double-hung windows with storms as well, so I know it wasn't a fun job but they got them sparkling clean in no time. Thanks, Jim, John, and Terry!
Lindsey Gilbertson
Lindsey Gilbertson
22:00 20 Sep 19
Quick response and friendly service agent, Jim!
Mary Wildenauer
Mary Wildenauer
21:01 20 Sep 19
John & Terry were a great team! They were quick, quiet, and careful.
Christine Houstman
Christine Houstman
18:23 20 Sep 19
Making and confirming appointment was easy . Thanks Jim.
Paivi Vaisanen
Paivi Vaisanen
16:23 20 Sep 19
Good to talk to Jim. Very nice.
David Reinhart
David Reinhart
16:06 20 Sep 19
Jim was great in setting up service. Terry and Khalil were very friendly and professional with the gutter cleaning.
Jake Miller
Jake Miller
19:33 19 Sep 19
Extremely satisfied with my experience. Jim was helpful and professional every step of the way. Thank you again Jim!
Hector Hernandez
Hector Hernandez
19:19 19 Sep 19
Jim did a great job scheduling our work!
Randy Bey
Randy Bey
19:08 19 Sep 19
My husband had contacted Clean and Clear and said they were very easy to communicate with and set up our gutter cleaning. I happened to be home when they cleaned our gutters. They were very polite and quick. We would highly recommend and will use them again.
Alicia W
Alicia W
18:06 19 Sep 19
Steve battaglia
Steve battaglia
17:59 19 Sep 19
Excellent and quick communication
Boit AHL
Boit AHL
20:20 18 Sep 19
Jim,joshaua,anddeandra weregood people to do busines with.they did a fantastic job on my roof.friendly and polite. Again,nice job.100 %satisfied.
Richard Schmidt
Richard Schmidt
19:45 18 Sep 19
I've used Clean and Clear for several types of work and I have been pleasantly surprised by how professional, efficient, and thorough their work is. I highly recommend them.
Rebecca Moss
Rebecca Moss
17:12 18 Sep 19
I received a quick callback from Jim and very prompt service time at an affordable price. I thought I had a bunch of clogs in my gutters way up high where I couldn't reach them and our technician Terry quickly learned when he headed up there it was a shingle stuck in my gutter downspout. I will definitely be using them again esp. now that I know they do other things then just gutter cleaning.
Kevin Calgren
Kevin Calgren
15:07 17 Sep 19
Cleaned the gutters on my 3 story house. Terry and Joe were awesome!
Hectron
Hectron
21:57 16 Sep 19
Jim was very accommodating with scheduling and honoring past pricing; even including skylights! I'll post again after they complete the job.
Barb Boelter
Barb Boelter
21:45 16 Sep 19
Jim was easy to work with for scheduling an appointment for getting our gutters cleaned.
Eugene Huether
Eugene Huether
15:31 16 Sep 19
Would give 0 stars if we could. Charged more than our estimate. Lifted up our mesh leaf gutter guards to clear the gutters and then didn’t put them back down beneath the shingle. When we called back to request they come and put them back under the shingle, they came out and said “there’s no way we would’ve lifted the gutter guards, so we’re not going to fix it”. When I asked to speak to the owner, he simply said “we usually instruct our guys not to lift the guards, but I can’t confirm with the worker who did your gutters because we fired him”. He then asked for photos to prove the guards were under the shingles when they were installed, which of course we don’t have because we can’t get up to our roof (hence why we’re paying YOU to clean them!). So now we’ll be hiring another company to come out and fix the problem.
Kevin Coleman
Kevin Coleman
16:50 15 Sep 19
Would give 0 stars if we could. Charged more than our estimate. Lifted up our mesh leaf gutter guards to clear the gutters and then didn’t put them back down beneath the shingle. When we called back to request they come and put them back under the shingle, they came out and said “there’s no way we would’ve lifted the gutter guards, so we’re not going to fix it”. When I asked to speak to the owner, he simply said “we usually instruct our guys not to lift the guards, but I can’t confirm with the worker who did your gutters because we fired him”. He then asked for photos to prove the guards were under the shingles when they were installed, which of course we don’t have because we can’t get up to our roof (hence why we’re paying YOU to clean them!). So now we’ll be hiring another company to come out and fix the problem.
Melissa Coleman
Melissa Coleman
16:48 15 Sep 19
We found Clean and Clear online and selected them because of their great reviews and they are a local company. We were very happy with the quality of the work and the two personable young men that washed the windows, inside and out. We will not wait so long next time to get our windows clean and we will definitely call Clean and Clear!
Patty Kelley
Patty Kelley
21:58 14 Sep 19
Jim the office manager was very helpful in giving us estimates, figuring out how to stage the various jobs and scheduling us well in advance. Great levelof communication from them!
Jack Supple
Jack Supple
18:14 13 Sep 19
Prompt quote. Fair price. Jim
Erica Bergsland
Erica Bergsland
16:10 13 Sep 19
Joshua answered my call, gave me a quote, and set up an appointment in one call. Great service.
candille demars
candille demars
22:53 12 Sep 19
Lexia Bosch
Lexia Bosch
21:50 11 Sep 19
Becca Clearman
Becca Clearman
14:43 11 Sep 19
JIM was very easy to contact via their text interface. Got quote and scheduled the visit, all via text. Very convienient.
Greg Wong
Greg Wong
20:53 10 Sep 19
Fast scheduling of cleaning service and an extremely reasonable price.
Michael Goalen
Michael Goalen
18:03 10 Sep 19
Worked with Jim. They were responsive, work performed quickly, and left no mess left behind.
Erik Nimlos
Erik Nimlos
17:10 10 Sep 19
Jim set up the scheduling, and it was a very efficient scheduling process.
Andrew McIntyre
Andrew McIntyre
14:12 10 Sep 19
Easy to schedule, great communication.
Katie Fears
Katie Fears
13:55 10 Sep 19
Jim from Clean and Clear is great! Fast communication, got me a estimate, and scheduled right away. I would highly recommend him!
Katie Halpin
Katie Halpin
20:23 09 Sep 19
Clean and Clear were able to complete the gutter cleaning within 2 days of the request. It was done very well and am 100% satisfied with the results! Worth the $! Thanks Jim.
Dan Sampson
Dan Sampson
19:11 09 Sep 19
Excellent service! Answered all my questions. Gave me an estimate over the phone, then we set up an appointment. Tech arrived on time and completed all the work agreed upon and then some. Very happy with results. In addition, they sent me an invoice in the mail a few days after the job was done. I highly recommend.
Patrick Ledger
Patrick Ledger
19:23 08 Sep 19
I called Clean and Clear based on a friend’s recommendation. So glad I did. I do not like cleaning windows and screens. My friend told me I would be very happy with Clean and Clear. She was so right. From my initial inquiry to job completion, I felt like I was an extremely valued customer. Joshua arrived within the expected time. We walked through the house so he could make sure he knew what I wanted. He got right to work and now my windows sparkle! He was even able to make a window that had some adhesive residue from UV film become crystal clear. I wholeheartedly recommend Clean and Clear and Joshua. A great service with wonderful people working for them.
Craig B. Reno
Craig B. Reno
20:52 06 Sep 19
Worked with Josiah who provided great communication and customer service.
Chris Harrington
Chris Harrington
20:18 06 Sep 19
I just spoke with Jim to arrange for my window cleaning. He waspatient with my information, very clear with his information andarrangements. He emailed me with the directions promptly.
Jacky baker
Jacky baker
18:51 06 Sep 19
Jim was great to work with :)) Very responsive & polite!
Linda Gerten
Linda Gerten
16:26 06 Sep 19
DeShawn was great!
Stacy Condon
Stacy Condon
15:58 06 Sep 19
Jim was friendly and knowledgeable. I was able to get a quote and schedule my appointment in less than five minutes.
Victoria Reinhardt
Victoria Reinhardt
15:10 06 Sep 19
They get the job done! Professional, prompt and hard-working folks at Clean and Clear Window Cleaning (MN) are the reason why I would use their services again and again. They bring their own equipment, clean up the site and left behind sparkling windows.It was easy to book my appointment online. DeShawn called back immediately to confirm the day/time that worked best for my schedule.Ask for Kajuan and Dontae - this dynamic duo showed up EARLY and efficiently scrubbed several years of grime off of my 2 story windows. Thank you, gentlemen, for your professionalism. Because of the quality of your services, I am a satisfied repeat customer of Clean and Clear Window Cleaning (MN).
X
X
20:32 05 Sep 19
Josiah and Deshawn were great to work with!
Sam Olson
Sam Olson
19:27 05 Sep 19
Excellent service and excellent work! Almost every window in our house is now spotless including some skylights and screens. The two gentlemen who did the work were extremely efficient and courteous. Appreciate all of the organizing done by Steven. Great organization I would highly recommend.
Karen Kitchel
Karen Kitchel
18:37 05 Sep 19
Nice interaction and quick response! Josiah was friendly and great to deal with.
Brendan Kramp
Brendan Kramp
17:27 04 Sep 19
CABDINADIR ISMAACIIL
CABDINADIR ISMAACIIL
13:03 04 Sep 19
Josiah gave me a very prompt response to set up a time to clean my windows.
David Stevens
David Stevens
22:17 03 Sep 19
DeShawn was very helpful in scheduling, and the gutters are now clear. I didn't have to be home for the appointment or the quote. The quote was exactly what I was invoiced (plus tax). An inexpensive maintenance task worth every penny to avoid overflows and tiny trees in the gutters!
Brandy Churchill
Brandy Churchill
21:02 03 Sep 19
Cindy Huseby
Cindy Huseby
15:22 03 Sep 19
Iseal did a wonderful job cleaning my gutters.
Rita Alberghetti
Rita Alberghetti
15:02 03 Sep 19
Pauline Johnson
Pauline Johnson
10:15 03 Sep 19
Cherry Williams
Cherry Williams
18:55 31 Aug 19
Josiah,great job on time. well have them do my windows this spring.
Lon
Lon
15:09 31 Aug 19
Joshua and Dontae couldn’t have been better. Efficient, thorough, professional and overall a joy to work with. We will definitely be recommending to others.
Matt Rivard
Matt Rivard
00:02 30 Aug 19
Great service!! Josiah was extremely helpful!
Rania S
Rania S
21:31 29 Aug 19
I gave Clean and Clear a call because we wanted our gutters cleaned before we moved into our new house. Josiah and another cleaner whose name...I can't remember (sorry!) came out the next day and did a great job! The water flows so much better now through the gutters and we had no issues during the next rain. Will definitely use them in the future.
Alex Rose
Alex Rose
13:25 29 Aug 19
Josiah was very kind and curious with his communication with me on making an appointment. Very easy to get ahold of. Thanks!
kyle krenz
kyle krenz
13:24 28 Aug 19
My first time using Clean and Clear was fantastic. Josiah did a great job setting up the appointment to have my gutters cleaned. He was very professional and give me an estimate of what it would cost. Zach and John were out today and did a very good job cleaning and washing out my gutters/eaves. I highly recommend Clean and Clear.
Jim Frick
Jim Frick
02:51 28 Aug 19
Very pleased with the project of cleaning a very clogged gutter and then attaching mesh covering: special shout out to DeShawn for facilitating the arrangements, and to Joshua and Johann for the on-time and well-done job!Within two hours a heavy rain storm tested the results - and it passed with an A...
S Beddow
S Beddow
20:45 27 Aug 19
Deb Drangstveit
Deb Drangstveit
13:18 27 Aug 19
Excellent service and value from start through finish. Travis and Paul were professional, detail oriented, and worked way beyond expectation, straight through a heavy downpour. Josiah (back office) was a prompt, accurate, and clear communicator that was easy to work with. We’re glad we chose Clean and Clear to install guards and clean our gutters!
Jonathan Asbury
Jonathan Asbury
12:13 27 Aug 19
Arived when they said, cleaned my gutters quickly and efficiently
Bill Napier
Bill Napier
20:12 26 Aug 19
Josiah was very prompt in his replies and on time. He and his partner worked quickly and cleaned thoroughly. Nice job Josiah!
Patricia Doyle
Patricia Doyle
14:21 25 Aug 19
Lyndsey Ochsner
Lyndsey Ochsner
15:51 24 Aug 19
Josiah got us on the schedule quickly, crew was friendly and efficient. Happy with the job
Mark Hallstrom
Mark Hallstrom
22:08 23 Aug 19
I had really dirty windows that were not letting much natural light in anymore. When I called this company, Josiah talked with me . He was quick and efficient, and he was such a nice person to talk with too! He gave me clear and accurate quotes, and the actual cleaning process was efficient and thorough as well. I’d highly recommend this company based on the thoroughness and efficiency of the friendly staff!
Rachel Berndt
Rachel Berndt
20:04 23 Aug 19
Josiah was very helpful
Lynn Vaughn-Arradondo
Lynn Vaughn-Arradondo
19:27 23 Aug 19
Josiah helped me make an appointment very easily.
Louise DiCesare
Louise DiCesare
16:55 23 Aug 19
Josiah was very helpful on the phone in getting everything setup for me. Sent estimate and called me back when he said he would.
Matt Bona
Matt Bona
16:19 23 Aug 19
Scheduling was easy. I didn't have to be at home when they came to clean the gutters. They called when they arrived and took care of the gutters for me. Josiah did a nice job on clearing things out.Will look to use them again next year.
Rob Heim
Rob Heim
15:55 23 Aug 19
I worked with Josiah on their chat line. He was great! Upfront with pricing & got a good estimate. Time scheduled to accommodate my schedule. Looking forward to my clean windows!
Eileen Dorinski
Eileen Dorinski
16:54 22 Aug 19
super kind and helpful!
Angie Larson
Angie Larson
23:10 21 Aug 19
I called Clean and Clear to learn if they could use a natural soap for cleaning windows. Due to allergies, I need a natural soap. Josiah was very helpful, and wanted to accommodate, which I really appreciated. His follow-up was excellent plus he was very patient with my limited time to schedule cleaning. It was all perfect!
Mary Anderson
Mary Anderson
19:21 21 Aug 19
Great experience with Josiah. He is nice and friendly. He patiently explained to me the process for their gutter cleaning program, and provided me a good deal. Thanks!
Susan Shen
Susan Shen
22:29 20 Aug 19
Very good communication and scheduling for service. Thank you Josiah.
Kevin Wang
Kevin Wang
14:48 20 Aug 19
They did a great job on getting back to me quickly and scheduling their appointment to do the work. Plus they had very fair reasonable pricing
Bill Laursen
Bill Laursen
17:57 19 Aug 19
The scheduling and full process with Josiah and DeShawn was awesome… I would highly recommend these guys! Very responsive and super easy to work with ... also very fair pricing!
Shannon McGuigan
Shannon McGuigan
15:20 16 Aug 19
Deb Schroeder
Deb Schroeder
02:10 16 Aug 19
Judy King
Judy King
01:12 16 Aug 19
Josiah was very pleasant and helpful in the estimation process. I appreciated his input and assistance in getting our services schedule!
Lisa Finnvik
Lisa Finnvik
18:23 15 Aug 19
DeShawn did a great job quickly quoting and scheduling my gutter cleaning.
joseph frank
joseph frank
15:18 15 Aug 19
I had them come clean my gutters. It took the cleaner about an hour. He was professional and did the job. Nothing exceptional I would say, but the job was done. They just poured water from a 5 gallon bucket down my downspouts, so I went up to hose/wash down my gutters and downspouts myself afterwards. There were still small twigs and branches floating around around while I was washing the gutters. 2.5 out of 5 rating for me.
Chee Kue Lee
Chee Kue Lee
14:21 15 Aug 19
Tim Young
Tim Young
14:14 15 Aug 19
Josiah was very professional, did exactly what he told me he would do. I appreciated the quote sent to me via email.
Steve Step
Steve Step
22:18 14 Aug 19
Terry, Joe and Zack were awesome. Very efficient and professional. My windows look great and we will call again!
Lorna FinsethSmith
Lorna FinsethSmith
17:11 14 Aug 19
Josiah set me up for window cleaning in just a few minutes and sent a confirmation email after we talked. Efficient and helpful. Thanks, Josiah!
Susan Ryan
Susan Ryan
16:55 14 Aug 19
Josiah was extremely responsive to my inquiry and made the scheduling process easy!
Megan Waytashek
Megan Waytashek
14:37 14 Aug 19
Josiah did a great job scheduling.
Dale Peterson
Dale Peterson
00:34 14 Aug 19
Guys showed up on time and did a great job! Very professional and courteous. Highly recommend. Will use again.
Michael Morrison
Michael Morrison
20:46 13 Aug 19
Very friendly customer service, responsive to my requests and quick to follow through. Also it's worth mentioning that they are very reasonably priced! All thanks to Josiah for scheduling and following up!
Dan Peterson
Dan Peterson
20:43 13 Aug 19
Deandra, Deontae and Terry from Clean and Clear were great. They took care of all gutters and down spouts and cleaned up. They were on time, efficient and courteous. Would hire them again. Thank You!
Donna Horsam
Donna Horsam
16:02 13 Aug 19
Josiah Lojovich was very good with our scheduling.
Carole Gaskell
Carole Gaskell
15:43 13 Aug 19
Making an appointment to have my windows cleaned was effortless thanks to Josiah. He explained everything thoroughly and I was able to book a date that meets my calendar requirements! The cost is so reasonable!
Susan Nicholas
Susan Nicholas
15:05 13 Aug 19
Jacob Farrar
Jacob Farrar
14:35 13 Aug 19
Kajaun and Terry were wonderful to work with - complete professionals! They got the job done quickly and the quality was too notch. marvelous all around!
Lisa Thomson
Lisa Thomson
16:24 12 Aug 19
Punctuality.. Professionalism.. Clean and quick. Definitely will have my business again.
Ruth Shaugobay
Ruth Shaugobay
16:32 10 Aug 19
Kajuan and Terry cleaned my windows. They were incredibly professional, polite and hardworking. They even made sure to put all furniture back how they found it. They are awesome!
Nicole Swanson
Nicole Swanson
19:16 09 Aug 19
Very prompt response to my Emil. Also quick and satisfactory estimate. Very satisfied. You could have a loyal customer depending on the job done.
Loren Finseth
Loren Finseth
11:41 09 Aug 19
DeAndre and teammate did a great job washing our house. They moved our furniture, flower pots and rugs off of our front entrance and back deck before cleaning and put everything back after. Very thorough. House looks great!!
Ed Koniar
Ed Koniar
22:49 08 Aug 19
The service was great! The guys came out as scheduled and did an outstanding job. We're elated and will use them again.
quartez garrett
quartez garrett
05:21 07 Aug 19
Thank you Josiah
Greg Oldenburg
Greg Oldenburg
00:31 07 Aug 19
After a heavy rain, I quickly figured out I needed my gutters cleaned. I called Clean &Clear and they were able to come out the next day! I have a tall 2+story Victorian home in St. Paul with a steep roof -- this was no problem for this company. I highly recommend.
J. King
J. King
22:51 06 Aug 19
DeShawn did a fantastic job communicating and following up with me.
Nicole Marfori
Nicole Marfori
20:23 06 Aug 19
Terry and Dontae did a fine job on our windows this morning! They were professional and thorough. Love the clear view!
Mary Barber
Mary Barber
17:23 06 Aug 19
Easy to work with, great service. Thanks Josiah!
Christine H
Christine H
14:08 06 Aug 19
Excellent service and staff!!
Crystal Mayberry
Crystal Mayberry
13:15 06 Aug 19
They were very professional from scheduling to cleaning. Great job on my windows.
alysia adamidis
alysia adamidis
15:47 03 Aug 19
Dianne Boemer
Dianne Boemer
22:42 02 Aug 19
My gutters are looking brand new!
Danelle Gorra
Danelle Gorra
12:32 02 Aug 19
The employees -- sorry I don't remember their names -- were professional, courteous and fast.
Deborah Locke
Deborah Locke
18:58 01 Aug 19
Great experience! ... from Josiah who booked and confirmed the appointment... to Kajuan and Wyatt who did all the heavy lifting and spotless cleaning!!! Wonderful team... I'll see you next year!
Arleen Kulis
Arleen Kulis
16:26 01 Aug 19
Josiah and Liam scheduled/quoted the gutter/windows cleaning service for me .They are professional and customer service oriented.
Peter Chu
Peter Chu
21:00 31 Jul 19
Nicola Alexander
Nicola Alexander
19:21 31 Jul 19
Josiah did a great job communicating the scope of work and pricing.
Erv Ertl
Erv Ertl
19:03 31 Jul 19
Josiah was very helpful in obtaining a quote for me for gutter cleaning as well as getting the job scheduled. He was personable and professional. Highly recommend this company!
Char Thomas
Char Thomas
16:29 31 Jul 19
We've used Clean and Clear gutter cleaning twice now and they've been very flexible in scheduling us, communicating when there are weather delays, and reasonably priced. Josiah was a great help, indicating the variety of options for keeping our house and garage gutters clean this year.
Yvonne Ng
Yvonne Ng
00:41 31 Jul 19
Josiah was great
John Ward
John Ward
23:40 30 Jul 19
Josiah completed my scheduling quickly and pleasantly
Carol Wylde
Carol Wylde
15:32 30 Jul 19
I have had clean and clear clean my gutters several times. They are great to work with and always do a great job.
Terri Medlock
Terri Medlock
19:46 26 Jul 19
My request for service received a quick and helpful response from josiah.
loila mickelson
loila mickelson
17:05 26 Jul 19
Our roof was awful! It was dirty from the trees that tower over it, and had mold growing on the west and north sides of the house. I found Clean and Clear online when looking for a company that could clean the roof. This was one of the most professional companies I have ever worked with! My first encounter was with Josiah in the front office. He provided an estimate over the phone and was excellent to deal with. The technicians who actually cleaned the roof, Deandra and Denote, were remarkable! They were professional, efficient and thorough. Our roof looks brand new! We will definitely use this service again. HIGHLY recommend them. Thank you for exceptional service!
Mary Kay Simon
Mary Kay Simon
22:28 25 Jul 19
Thanks Josiah for the quick scheduling. 2nd year using the service. great company
Andrew & Judy Liu
Andrew & Judy Liu
02:11 25 Jul 19